What to do about my leaking 'ceiling type' cassette split air conditioner?


Question:I have recently gone to the expense of installing a new split air conditioner - the type with a single 'cassette' outlet located in the center of my apartments main living area ceiling.

Much to my dismay last summer, there was water dripping from the central cassette unit onto my floor.

The air conditioner is a 'famous brand' model and I can't believe I'm having this trouble.

How can I stop this water (condensation?) leaking from the ceiling outlet.

I would appreciate some good advice please.

Thank you.

Answers:
There should be a drain hose, make sure it not plugged by running some warm water though it, check to see if it was install correctly


Every air conditioner regardless of brand creates condensation- which is removed from the humidity in the air. This condensation collects in a pan, and then is piped away from the unit by the people who installed it.
This pipe is either clogged, not connected, or not pitched properly. If you are able- check to see if there is a drain pipe (commonly called a condensate drain) connected to the unit.
If it is clogged, a short blast of air can clear the drain- if it is improperly pitched or installed incorrectly, you'll probably need to do a little bit of work to get it to drain.
Is there any chance that you can get the company that installed it to come back and check it? If it is a problem related to the installation- they should have provided a 1 yr warranty when they installed it.
If you find a clogged drain outlet then great, if not you can place another drip pan under the current one, or the unit itself. I live in a high humidity climate, FL, and had to do this myself. The extra water will evaporate out of the pan, or you can add a hose and merge it with your current drain. This was not required for me, the extra condensation does not accumulate faster than the evaporation rate.

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