I have a True 500 soft Treadmill. The El error message keeps popping up on it. Does anyone know how to fix ?

Question:I can't find my manual and am hoping someone on the list has the same treadmill--I have never had this problem till after my daughter just used it. E1 ????what to do!? Thanks for any help.

Answers:
The manufacturer provides instructions to reset it, but not what the error means.

http://www.truefitness.com/support/faqs.

What do I do if an error message appears on my True treadmill? First determine which error message it is, and contact the dealer you purchased your unit from or an authorized True service provider.

To clear the error code you must cycle the unit power switch off and on 6 times, with the safety key inserted.

Call your dealer or authorized service company if the error persists.

To find a dealer:
http://www.truefitness.com/company/deale...