How do I Amana/Whirlpool/Maytag to repair or replace products when they are out of warranty (free)?
Question:I have a 3yr old Amana Washing Machine that all the welds broke on the "milkstool" underneath the tub. I talked with the repair man that said it isn't worth repairing as it will be a few hundred for the labor and a few hundred for parts and there is no guarantee it won't happen again because it was poorly designed and manufacturered. I talked with Amana/Whirlpool/Maytag (did you know Whirlpool owned Maytag..I didn't and wouldn't have bought it if I did) and they said although the life expectancy is 12 yrs on this appliance, there is nothing they can do for me. The repairman also said he has seen this problem a lot on this machine..he was able to list the model number without me telling him... so it seems to me this is a defect and a recall issue but Whirlpool won't acknowledge it.
Any ideas? If no ideas available..at least don't buy Whirlpool products - I had 3 - all went bad way too early..this was my last.
Answers:
Sorry, there really is nothing you can do. You are well outside of the warranty period, and they dont owe anything outside of that period. There most likely would never be a recall, as there is no safety issue, just a bad design.
As a sidenote- you were probably dealing with Whirlpool, since they were the ones that owned Maytag 3 years ago. They sold it off in 2006, so they do not own Maytag any longer.
Sorry to tell you, but all the newer appliances are designed
to fail. Just junk it and buy A Frigidaire top loader, without
any electronic time bombs and stay away from front loaders
like the plague. For overview of how your appliance works,
go to http://appliancequickfix.com/
There is not much you can do four years ago Maytag/Amana put out what we call the searcy washer design, it was nothing but trouble from the get go, even though you are dealing with Whirlpool no they did't own it when you bought the maching. Maytag was bought by Whirlpool in March of 2005, but the designs of maytag machines were not changed to whirlpool units until november of 2006, however in response to some other answers roper is also owned and made by whirlpool, not much better - buy a ge
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